Winxnet’s Select Managed Services is ideal for companies needing support for an existing IT department. Select Managed Services offers your business the flexibility to customize your support, depending on the number of devices you wish to have covered.
Winxnet Select Care Includes:
Access and Availability
- Guaranteed Response times that work for your business and our team of experts
- Proactive Monitoring and Maintenance for your most important devices. We see problems before they happen.
- Automated Patching of your Windows-based devices (both Microsoft and 3rd party patches) so you team can focus on running your business without skipping a beat.
- Inventory Reporting on active assets so your environment is at your fingertips.
- Service Ticketing System with portal access so requesting support is easy and convenient.
- Discounted Rates and Priority Scheduling with our Project Teams for your technology improvements.
- Dedicated Account Manager to serve as your technology advocate and help you navigate your customer service and technology requests.
- Dedicated Technical Resource to help keep your technology running and know your environment.
- Unlimited Access to remote support to keep your users efficient with their support requests.
Our team realizes that when done right, technology can be an enabler, allowing your business to achieve your goals and objectives. With Winxnet Managed Services, you will have a partner at the table for all your technology needs.