March 2014 Newsletter

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Winxnet Recognized as a Top Managed Services Provider

Nine Lives Media Names Winxnet to MSPmentor 501 Global Edition

PORTLAND, Maine - March 24, 2014  --  Winxnet, a Portland, Maine based IT outsourcing and consulting firm that meets the complete technology needs of private and public sector organizations, today announced that it has been recognized by Nine Lives Media as one of the world's top managed services providers. Winxnet ranked number 133 in the seventh-annual MSPmentor 501 Global Edition (

"We're honored to be recognized as one of the world's top managed service providers," said Chris Claudio, CEO of Winxnet. "We continue to see strong demand for our IT Outsourcing and Managed Services offerings, as more and more organizations recognize the cost savings and efficiency improvements that result from engaging an expert like Winxnet."

The MSPmentor 501 report is based on data from MSPmentor's global online survey, conducted October-December 2013. The MSPmentor 501 report recognizes top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

"MSPmentor congratulates Winxnet on this unique honor," said Amy Katz, president of Nine Lives Media, a Penton business. "Qualifying for our MSPmentor 501 Global Edition puts Winxnet in rare company."

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4 Ways to Safeguard and Protect Your Small Business Data
used with permission from, by Caron Beesley

Are you doing enough to safeguard and protect your small business data?

Small businesses are widely adopting data back-up practices to ensure data is retrievable should a disaster occur, but gaps remain. According to a study by accounting software company Sage, the bulk of small businesses are backing up key data such as financial information, but most businesses back up that data on-site only. Furthermore, the study found that only 38 percent of surveyed small businesses have a formal emergency or disaster preparedness plan.

Given the brutal impact of Superstorm Sandy and other disasters that affect small businesses on a regular basis, these are worrying statistics.

"Backing up on-site may not be sufficient to protect small businesses from natural disasters - particularly if the business is located in an area prone to earthquakes, hurricanes, fires or flooding - or more common crises, such as theft or hardware malfunction," said Connie Certusi, executive vice president and general manager of Sage Small Business Solutions, in a company press release.

"The development of a preparedness plan that includes solutions for protecting critical information, such us backing up off-site, could be the difference between getting a business on its way to recovery and worrying about its survival."

So what's the best way to make sure your small business data is secure and available at all times? Here are four tips:

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Windows XP: Time is running out, are you ready?
used with the permission of HTS

One of the most popular and longest lived Microsoft operating systems that we all know and love, Windows XP, has almost run its course. The clock is ticking... And on April 8, 2014, Windows XP will officially be "dead", with no more extended support, and -- more importantly -- no more security patches. Hopefully, this news does not come as a surprise, as Microsoft has foretold the fate of XP since its release back in 2001.

Microsoft will no longer support Windows XP and Small Business Server 2003 so it's time to make the change to ensure you remain on supported versions of Windows and Office.

What does this mean for you?

It means you need to take action. After April 8, 2014, there will be no new security updates, no security hotfixes, no free or paid assisted support options or online technical content updates, and most retail outlets (Best Buy, for example) will likely discontinue support for XP as well. Running Windows XP and Office 2003 in your environment after their end of support date may expose your company to potential risks, such as:

  • Security and Compliance Risks - Unsupported and unpatched environments are vulnerable to security risks. This may result in an officially recognized control failure by an internal or external audit body, leading to suspension of certifications, and/or public notification of the organization's inability to maintain its systems and customer information.
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Non-Profit Organizations Can Get Microsoft Donations through TechSoup
by Lisa Buss, EZMicro Solutions

TechSoup is an organization best known for distributing donated and discounted software and technology products to eligible nonprofit organizations. They help fellow nonprofits and charities get technology products and resources they need to operate at their full potential.

Is your staff spread across several locations? Do you have a limited budget for IT support like installations and upgrades? Are your staff and volunteers requesting to work from personal devices, such as their smartphones or tablets? As you may already know, 501 ( c )(3) organizations can receive Microsoft donations as well as Office 365 from TechSoup. From operating systems to office productivity suites to graphic software, TechSoup is available to help!

TechSoup makes it easy to sign up and to see if you are eligible…It's as easy as:

  1. Sign up
  2. Check Donation Eligibility
  3. Register or Associate

Please know that you can always reach out to Winxnet at for additional assistance.

In this issue:
March 2014
Winxnet Recognized as a Top Managed Services Provider
4 Ways to Safeguard and Protect Your Small Business Data
Windows XP: Time is running out, are you ready?
Non-Profit Organizations Can Get Microsoft Donations through TechSoup
Countdown to the end of...
14 days left until end of life on April 8, 2014
Get Help!
Upcoming Events:

Participate in a TN MGMA Webinar
What: "Developing a Strategic IT Plan", presented by Winxnet CEO Chris Claudio
When: Wed., March 26th, 12:30PM-1:30PM
Register: For more information or to register, visit the TN MGMA's registration page

Join Winxnet at the April PubHub Event
When: Tues., April 1st, 6PM - 8PM
Where: Casco Bay Technology Hub-30 Danforth Street, Portland, ME
Register: Visit the Casco Bay Technology Hub's website
Join Winxnet at the Maine Bankers Association Bank Expo
When: Thurs., April 10th, 8AM -4:30PM
Where: Holiday Inn by the Bay, Portland, ME
Register: Visit the Maine Bankers Association website

Join Winxnet at the TN MGMA 2014 Annual Spring Conference
When: Wed., April 23rd - Fri., April 25th
Where: Park Vista Resort, Gatlinburg, TN
Register: To learn more visit the TN MGMA website

Attend The Children's Advocacy Center of Hamilton County Out Run Abuse event
When: Sat., April 26th, 9AM
Where: Hixson, TN
Register: To learn more, visit the event website

Join Winxnet at the MMA Municipal Technology Conference
When: Thurs., May 1st, 8:30AM - 5PM
Where: Doubletree, South Portland
Register: To learn more, visit the MEMUM website

Join Winxnet at the New England MGMA 2014 Regional Conference
When: Wed., May 7th - Fri., May 9th
Where: Hyatt-Goat Island, Newport, RI
Register: To learn more, visit the NE MGMA website

Join Winxnet at MTUG
What: MTUG Telecommunications and Computer Networking Conference
When: Thurs., May 29th, 8:30AM - 4PM
Where: Holiday Inn by the Bay, Portland, ME
Register: To learn more, visit the MTUG website

New Hires:

Liz Riley
Liz Riley joins Winxnet as a Marketing Analyst. Liz spent the last seven years with the Portland Sea Dogs, ending her tenure with the team as the Assistant General Manager/Director of Sales, Marketing and Promotions.

Samantha Linnell
Samantha Linnell joins Winxnet as a Project Coordinator. Previously, Samantha worked as an IT Project Coordinator at Daystar Computer Services, where she supported the development of project management processes & procedures.

Scott Despres
Scott Despres joins Winxnet as a Network Engineer. Scott has nearly 20 years of experience as a network technician. He comes to Winxnet from Somerset Career & Technical Center, where he taught Networking and Cisco courses.

Todd Marquis
Todd Marquis joins Winxnet as a Help Desk Technician. Most recently, Todd was an Internal Help Desk Support Technician at IDEXX, where he helped troubleshoot and resolve technical issues for end users.

Jessey Allen
Jessey Allen joins Winxnet as a Technical Support Specialist. Jessey comes to Winxnet from Staples, where he was a Technician providing both onsite and remote support.

About Winxnet
Providing innovative IT solutions since 1999, Winxnet is a leader in IT outsourcing and consulting, software development, and strategic technical advisory services to the private and public sectors. With multiple offices in New England and the Southeast, Winxnet provides a broad reach with local expertise.
Corporate Office | P.O. Box 1700 | Portland, ME, 04104-1700
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