June 2014 Newsletter

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5 Things You Should Expect from Your Help Desk
Posted on 6/25/2014 10:31:01 AM by Amanda Glidden

Technology solutions are ever changing, increasingly complex and play a vital role in your business. When systems are down or users are having difficulties, your business suffers. Whether you realize it or not, your Help Desk plays a critical role in ensuring your end users are productive and your organization is getting the return you expect from your technology investments.

Historically, some organizations have viewed the Help Desk as a necessary evil and were reluctant to treat it as the important business function that it is. In this post, we will attempt to reset expectations by covering the five things you should be expecting from your Help Desk. If your internal team or Managed Services Provider isn’t living up to expectations in these areas, it might be time to evaluate options for improvement.
 
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Information Security 101: Has Your Organization Taken These Basic Steps?
Posted on 6/23/2014 2:24:54 PM by Dr. Eugene Slobodzian

Remember when information security was a boring topic that no one cared about except for a few back office IT guys? No mainstream media outlets were interested in stories about it and consumers never thought twice about using their credit card for online transactions.

The world is a different place today. Hacking has emerged as a profession. Data breaches are front page news, and consumers are factoring privacy and data security into their buying decisions.

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Winxnet Named to Ingram Micro SMB 500 for Third Consecutive Year

World's Largest Technology Distributor Recognizes Winxnet's Achievements and Success in Annual Ingram Micro SMB 500 List

PORTLAND, ME June 23, 2014 - Winxnet, an IT outsourcing and consulting firm that meets the complete technology needs of private and public sector organizations, today announced it was named to the Ingram Micro 2014 SMB 500. The annual list recognizes the top 500 fastest-growing Ingram Micro U.S. channel partners serving the small and midsize business (SMB) market. This is the third year in a row that Winxnet has received this recognition.

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4 Major Reasons to Connect to the Cloud Now

If you haven't started exploring cloud solutions for your business, consider this: As much as 40% of all IT spend by 2016 will be for cloud-related platforms and applications. That's because the cloud can help your business reduce costs, engage employees in new ways, and increase agility, efficiency, and productivity.

No matter where your business is or where it's going, it is likely to benefit in four key areas when connected to the cloud.

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In this issue:
June 2014
5 Things You Should Expect from Your Help Desk
Information Security 101: Has Your Organization Taken These Basic Steps?
Winxnet Named to Ingram Micro SMB 500 for Third Consecutive Year
4 Major Reasons to Connect to the Cloud Now
Upcoming Events:

Join Winxnet at the 2014 UnitiEast User Group Conference
When: Mon., Sept. 15 - Friday Sept. 19th
Where: Marriott at Sable Oaks, South Portland, ME
Register: For more information visit UnitiEast User Group Conference event page

Join Winxnet at the 2014 Mainebiz Momentum Convention
When: Thurs., Oct. 9th 10AM - 4:00PM
Where: The Cumberland County Civic Center, Portland, ME
Register: For more information visit the Momentum event page
 
 
Winxnet in the Community:


Portland Mayor, Michael Brennan, visits Winxnet and meets with Chris Claudio (CEO) to share ideas for supporting business growth in the city.
 



About Winxnet
Providing innovative IT solutions since 1999, Winxnet is a leader in IT outsourcing and consulting, software development, and strategic technical advisory services to the private and public sectors. With offices throughout the Eastern United States, Winxnet provides a broad reach with local expertise.
 
www.winxnet.com
Corporate Office | P.O. Box 1700 | Portland, ME  04104-1700
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