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Shipyard Brewing Company, a Maine-based craft brewery known for its top quality, award-winning ales, faced a problem shared by many growing businesses. Its production was expanding rapidly, requiring additional IT support and resources, but they were hesitant to hire and oversee a new full-time IT team. They sought a way to receive high-level IT services they required in a cost-effective and easily manageable fashion.
Based on Shipyard's requirements, Winxnet recognized a perfect opportunity for the outsourcing of the company's IT operations, especially given that Shipyard did not want to compromise the quality of the IT support they received. Winxnet effectively became the Director of the IT operations, providing IT direction and leadership, implementing projects to enhance functionality, and providing maintenance and emergency support to ensure Shipyard's operations were running smoothly.
Shipyard now receives the high-level IT support it requires in an on-demand fashion, significantly reducing costs for the company by more than 20% annually. Shipyard has access to a full IT department, without the burden of managing additional resources. Shipyard also receives a faster response time to any IT issues, due to emergency support, despite its remote location. Since 2001, Shipyard has entrusted Winxnet to deliver expert services that allow Shipyard to focus on its core specialty: its ales.
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